FAQ

At Dlux Cakes, we want to help all our customers to make informed choices about our products. If you are adhering to a special diet, or have a food allergy or intolerance, please let us know in advance.

Cross-contamination

At Dlux Cakes, we take food safety seriously. All our products are freshly baked on-site in our kitchens, where we handle a variety of ingredients. While we have processes in place to minimize the risk of cross-contamination, please note that our small kitchens do not have segregated production lines. As a result, cross-contamination of allergens is possible.
Allergen Information: Our kitchens handle all major allergens, including:
  • Dairy
  • Nuts
  • Peanuts
  • Gluten (Wheat)
  • Eggs
  • Sesame
  • Sulphites
  • Soya
If you have a serious allergy to any of these ingredients or one that could lead to a severe allergic reaction, the safest option is not to consume our products.
Pink two-tier celebration cake decorated with blue, purple and white sugar flowers
strawberry cake on white ceramic plate

How to store your Cakes?

Preserving Your Cake: The Importance of Foil and Clingfilm

To keep your cake fresh and delicious, we recommend wrapping the cut edges with foil or clingfilm. This simple step helps prevent the cake from drying out and preserves its flavour and texture. For the best taste, please enjoy your cake within 3 days of cutting.

Using foil or clingfilm creates a barrier that minimizes exposure to air, reducing the risk of staleness. Follow these tips to ensure your cake remains moist and enjoyable for as long as possible!

Refrigeration Tips for Your Cake

Depending on the type of cake, refrigeration can be beneficial for maintaining freshness. Cakes with perishable fillings or frostings, such as those made with cream or custard, should always be stored in the refrigerator to ensure food safety.

However, it’s important to note that refrigeration can sometimes dry out certain cakes. To balance freshness and moisture, consider the following tips:

  • Refrigerate Perishable Cakes: Always store cakes with cream, custard, or other perishable ingredients in the fridge.
  • Cover Properly: Use foil or clingfilm to wrap the cake, helping to retain moisture while it’s chilled.
  • Allow to Rest: Before serving, let refrigerated cakes sit at room temperature for a short time to enhance flavour and texture.
Room Temperature Storage for Your Cake

Cakes without perishable fillings can typically be stored at room temperature for several days. To keep your cake fresh and delicious, follow these simple guidelines:

  • Store in a Cool, Dry Place: Place your cake in a cool, dry location, away from direct sunlight and heat sources. This helps maintain its texture and flavour.
  • Use an Airtight Container: If possible, store your cake in an airtight container or wrap it with clingfilm or foil to protect it from air exposure and keep it moist.

By following these tips, you can enjoy your cake at its best for up to 3 days!

Avoiding Odors: Proper Cake Storage Tips

Cakes can easily absorb odors from their environment, affecting their flavour and freshness. To keep your cake tasting its best, follow these simple storage tips:

  • Store Away from Strong-Smelling Foods: Keep your cake in a separate area, away from strong-smelling items like onions, garlic, or certain spices. This will help preserve its original flavour.
  • Use Airtight Containers: When possible, store your cake in an airtight container to minimize exposure to unwanted odors.

By taking these precautions, you can enjoy your cake’s delightful taste without any off-Flavors!

Freezing Your Cake for Extended Freshness

If you want to extend the shelf life of your cake beyond a few days, freezing is a great option. Follow these simple steps to preserve your cake’s quality:

  • Wrap Tightly: Wrap your cake tightly in plastic wrap to prevent air exposure, then cover it with foil to protect against freezer burn.
  • Label and Date: Don’t forget to label your wrapped cake with the date to keep track of how long it’s been in the freezer.
  • Thaw Properly: When you’re ready to enjoy your cake, thaw it in the refrigerator overnight for the best texture and flavour.

By following these tips, you can keep your cake fresh and delicious for future celebrations!

Other FAQ

How Long Does the Cake Last?

The shelf life of our cakes varies based on the ingredients and storage methods. Generally, cakes without perishable fillings can be stored at room temperature for up to 3 days. For extended freshness, consider refrigerating or freezing your cake. For specific storage tips, visit our storage guidelines.

What Are the First Steps to Ordering a Wedding Cake?

Ordering your dream wedding cake is easy! Start by scheduling a consultation with us to discuss your vision, theme, and flavours. We’ll guide you through the design process and provide a tasting to help you choose the perfect cake for your special day.

How Do You Price Your Cakes?

Cake pricing at Dlux Cakes varies depending on size, design complexity, and flavours. We offer custom quotes to fit your budget and needs. Contact us for a personalized consultation, and we’ll help you create a cake that’s both beautiful and affordable.

Is Delivery Available?

Yes. Dlux Cakes offers UK-wide cake delivery, subject to the cake design, date and destination. Delivery within three miles of our Stoke-on-Trent kitchen is free. Send us your full postcode when enquiring so we can confirm availability, safe transport and any delivery charge before you order. Collection can also be arranged.

Do You Only Make Wedding Cakes?

While we specialize in stunning wedding cakes, we also create a variety of cakes for all occasions, including birthday cakes, celebration cakes, and custom designs. No matter the event, we’re here to help you celebrate with a delicious cake!

Do You Do Cakes for Any Allergies?

We can offer cakes made without certain ingredients, including gluten, dairy, eggs or nuts, depending on your requirements. However, all our cakes are prepared in the same kitchen where gluten, dairy, eggs, nuts, peanuts and other allergens are handled. Therefore, we cannot guarantee that any cake is completely free from allergens, as cross-contamination may occur.

If you or someone receiving the cake has an allergy or intolerance, please let us know before placing your order so we can discuss your requirements

Where Are You Located?

Dlux Cakes is based at 21 South Terrace, Stoke-on-Trent, ST4 4BG. We serve customers in Stoke-on-Trent, Newcastle-under-Lyme and nearby areas. Contact us with your postcode to discuss collection or delivery.

Ask us about ingredient preferences before ordering. All cakes are prepared in a shared kitchen where allergens are handled, so we cannot guarantee any cake is free from allergens.

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